Easy returns
Returns are possible within 14 days of receiving the order. Returns must always be in the original packaging. How to return an order:
Step 1: register return
Log into your customer account on our website and go to the returns portal or email to [email protected] with a return request.
Step 2: reason for return
Please indicate which items you would like to return or exchange, and why.
Step 3: download return label
You will receive a DHL return label from us. Please download and print the return label and stick it on the package.
Step 4: return shipping
Deliver the package in and have it scanned by the selected Postal Service. Keep the shipping receipt.
FAQ return process
Sustainable products
Quality and sustainability are key
24/7 customer service
Prompt and honest customer service
We guarantee quality
Excellent warranties on our items
Same day shipment
Before 6 p.m. on weekdays
What we stand for
Our Collections
With passion and dedication, STEAMRS combines old-maid tricks, with the latest technologies, to care for clothing. We believe that an extra touch of love, convenience and even fun should be at the heart of the garment care process. By striving to merge timeless traditions and innovative advances, we have created a unique collection that embodies the best of both worlds.
Sustainability and quality
We are committed to sustainability, not only in the products we create, but also in the mindset we want to spread. By encouraging people to be conscious with their clothing, we hope to contribute to a world where waste is reduced and a new appreciation is created for the items we use every day.