1. Turn off and let cool
Unplug the steamer and let it cool completely, at least 30 minutes.

2. Remove the water tank, steam hose and rod
Once the unit has cooled, remove the water tank, steam hose and rod from the steamer.

3. Fill the base station with water and vinegar or descaling liquid
Fill the base station of the steamer (the part below the water reservoir) with cold, clean water. Add anti-scaling liquid or a mixture of vinegar and water (1:1).

4. Allow 5 minutes to soak in
Wait five minutes for the mixture to soak in and loosen lime residue.

5. Shake and empty the steamer
Gently shake the base unit back and forth to loosen limescale residue. Empty the steamer by opening the drain spout:

- On the Professional steamer, the drain spout is located next to the power button.

- On the MIDI steamer, the drain spout is at the bottom, in the center of the unit.

Drain over a sink, bathtub or shower stall.

6. Repeat the process
Repeat these steps three more times (a total of four times) to thoroughly descale the machine

Over time, limescale builds up in your clothes steamer. This process can be compared to limescale in a kettle, for example. The harder the water in your living area, the faster limescale will build up and take hold if not removed. Regular descaling prevents problems such as white/brown stains on your clothes, brown water and water leaks. If you clean your clothes steamer regularly, the unit will not clog, will continue to steam optimally and will last longer.

Notice that the steam output is diminishing, or getting weaker? If so, it's probably time to descale. Use clean, clear water and rinse the garment steamer 4 times. Use the spout on the bottom of the steamer, to drain the steamer.

Prevention is better than cure. Here are some tips that can prevent calcification. It is not necessary, but you can empty the water tank after every steam. Do not put your steam iron away while there is still a layer of water in it. You prevent limescale even better if you use descaled water. However, "ordinary" tap water will not harm the appliance.

We have added a handy extra feature to the Professional Steamer to make descaling even easier: a small drain spout at the bottom of the steamer tank, next to the on/off button. By turning this spout to the left, you can easily drain the unit over a sink, in the shower or in a bathtub, for example.

Find the dial at the bottom of the steam room, between the wheels in the center. Turn it open over a sink, tub or shower to empty the steamer. Dry the opening thoroughly before tightening the dial again.

Use special descaling agent (available at the supermarket), or make your own consisting of: water mixed with white vinegar (1:1).